General Contact information:
Mailing Address: 10 William Street
Berlin, Maryland 21811
Phone: 410-641-2770
Fax: 410-641-2316

Email: info@berlinmd.gov

TOWN DEPARTMENT HEADS (for more info. about a dept. click on the title)
Town Administrator	Anthony Carson	410-641-2770	acarson@berlinmd.gov
Deputy Town Administrator	Mary Bohlen	410-641-4314	mbohlen@berlinmd.gov
Economic & Community Development Director	Michael Day	410-629-1722	mday@berlinmd.gov
Electric Utility Manager	Dave Thomas	410-641-2770	mrcogen@aol.com
Human Resources Director	Rachel Bomar	410-641-4002	rbomar@berlinmd.gov
Line Operations Superintendent	Augie Wienhold	410-641-3401	awienhold@berlinmd.gov
Finance Director	Vacant
Police Chief	Arnold Downing	410-641-1333	adowning@berlinmdpd.org
Power Plant Superintendent	Mike Rodgers	410-641-1666	mrodgers@berlinmd.gov
Public Works Director	Michael Gibbons	410-641-4001	mgibbons@berlinmd.gov
Planning & Zoning Director	Chuck Ward	410-641-4143	cward@berlinmd.gov
Director of Water and Wastewater	Jane Kreiter	410-641-3845	jkreiter@berlinmd.gov
Water Superintendent	Marvin Smith	410-641-2414	msmith@berlinmd.gov
Wastewater Superintendent	Jamey Latchum	410-641-3845	jlatchum@berlinmd.gov

The following frequently contacted staff members can be reached at the phone # listed or e-mailed directly.
Administrative Assistant	Sharon Timmons	410-629-1716	stimmons@berlinmd.gov
Assistant to the Mayor	Jo Ann Unger	410-641-3858	junger@berlinmd.gov
Permit Coordinator	Carolyn Duffy	410-629-1483	cduffy@berlinmd.gov
Planning & Zoning Tech	Vacant
Senior Accountant	Lynn Musgrave	410-641-4355	lmusgrave@berlinmd.gov
Tax/Accounting Clerk	Shirley White	410-641-4356	swhite@berlinmd.gov
Utility Clerk/Customer Service	Michelle Townsend	410-641-2786	mtownsend@berlinmd.gov
Utility Clerk/Customer Service	Melissa Coffey	410-641-4313	mcoffey@berlinmd.gov
Utility Billing Supervisor	Geneva Peters	410-641-4142	gpeters@berlinmd.gov

Last Update: 090409

MUNICIPAL SERVICES

Along with the usual municipal services of water, wastewater, refuse collection and police protection, Berlin is one of only 5 municipalities in Maryland which own and operate a not-for-profit electric utility.

· MAYOR AND COUNCIL : The Town’s governing body consists of an elected Mayor and 5 Councilmembers, representing the 4 Town voting districts and 1 at-large Council seat. The Mayor and Council meets bi-monthly, on the second and fourth Mondays in the Council Chambers at Town Hall.

· ADMINISTRATIVE (TOWN HALL): The Town’s administrative offices are located at the corner of Bay and William Street. The administrative staff consists of 10 employees under several different departments; the Administrative Director, the Finance Department, Code Enforcement, and Utilities.

· POLICE PROTECTION : The Town's Police Department is staffed with an appointed Chief, 15 sworn full-time officers, 4 dispatchers and 1 records clerk. The Police Department provides 2 officers for uniformed security at the Atlantic General Hospital and has assigned 2 officers to the Worcester county Bureau of Investigation.

· PUBLIC WORKS DEPARTMENT: The Public Works Department consists of 9 employees and is divided into Streets and Sanitation divisions with each section under its own supervisor who reports to the superintendent.

Street Department: The Street Department is responsible for the maintenance of Town-owned streets, the grounds and equipment in the three public park areas owned by the Town with the direction of the Berlin Parks Commission.

Sanitation Department: The Sanitation Crew is responsible for the Town's refuse and mandatory recyclable collection. Refuse collections are performed 2 days per week with half the Town being covered on each day. A second collection of recyclables is made in each of the two zones each week as well. The Town instituted mandatory curb-side separation of recyclables in April of 1992 and since that time has reduced its general refuse stream by nearly 40%. For information regarding when collection is done in your area, and what items must be recycled, please contact Town Hall.

· UTILITIES: Berlin’s utilities' department is separated into four divisions: Administration, Water, Wastewater, and Electric.

ADMINISTRATION: Utilities Administration consists of 3 employees and is responsible for billing and collection of the Town’s combined utilities’ bill and for customer service for the utilities’ departments.

WATER DEPARTMENT: The Water Department consists of 3 employees and is responsible for operation and maintenance of the Town's water wells, treatment system and water meters.

WASTEWATER DEPARTMENT: The Wastewater Department consists of 10 employees and is responsible for operation and maintenance of the Town's Wastewater Treatment Plant, Spray Irrigation Site and construction, maintenance and repairs of the water and sewer systems..

ELECTRIC DEPARTMENT: The Electric Department is separated into 2 divisions: Generation and Distribution. A total of 12 employees work in these divisions. A Utility Commission oversees operations of the Town’s Utilities and advises the Mayor and Council on long-range utility matters and policies. The Utility Manager oversees daily operations of the utilities. The Electric Department is subject to the regulatory jurisdiction of the Maryland Public Service Commission (MPSC). Rates for purchased power cost adjustments are revised and submitted to the MPSC which audits and holds formal hearings on those adjustments annually.

· FIRE COMPANY: Fire protection is provided to Berlin and the surrounding area by the Berlin Fire Company. The Town contributes toward the operations budget of the Fire and Ambulance services, but the services are operated independently of the Town's authority.

· OTHER SERVICES: There are a number of boards and commissions which oversee and perform various aspects of Town functions. These boards primarily consist of volunteers appointed by the Mayor and Council to serve set terms. Included are the Planning and Zoning Commission, Historic Commission, Parks Commission, Board of Elections Supervisors, Utility Commission, Ethics Commission and Housing Board of Review. There is also a Commercial District Management Authority, whose Board members are elected from the Business Community.

Last update: 12/11/02

RECYCLING PROGRAM

In July of 1992, the Town of Berlin implemented a mandatory recycling program. There were many reasons for implementing this program - primarily economic, environmental, and resource conservation.

· WHAT CAN BE RECYCLED? While there are many types of materials that can be recycled, it is not currently practical for the Town to recycle all of them. The types of materials that the Town does collect, and the preparation requirements are as follows:

GLASS-bottles and jars only. Preparation: Rinse , remove lids, rings and metal attachments. Paper labels may be left on the jar or bottle.

PLASTIC-any plastic container with the recycling symbol 1 or 2. Preparation: Rinse, remove caps, lids, rings or other attachments and crush to flatten. Paper labels may be left on the container.

ALUMINUM-drink cans and clean aluminum food containers or foil. Preparation: Rinse, remove any paper labels or attachments and crush to flatten.

FERROUS, TIN, OR BI-METAL-cans only (will stick to a magnet). Preparation: Rinse, remove all paper labels and crush to flatten.

PAPER-newspaper and inserts/circulars only. Preparation: Keep clean and dry, bundle with string or place in disposal bags in stacks of twelve (12) inches or less.

CARDBOARD - Preparation: as paper above

· WHAT KIND OF CONTAINER IS NEEDED? No special container is required for either household garbage or for recyclable materials, however metal drums are not acceptable, and neither are plastic cans larger than thirty (30) gallons of capacity.. Recycle containers need only be sturdy enough to be handled without bursting, and easily identifiable as containing recyclables. Designate your recyclable containers by marking them, or by providing a container with a visual means of identifying the materials inside without opening the bag or lid. Factory-made recycling containers are also available at many area merchants.

· WHEN ARE COLLECTIONS SCHEDULED? General refuse (regular household garbage) will be collected once per week and recyclables once per week. If your general refuse is collected on Tuesday, then your recyclables will be collected on Monday, if your general refuse is collected on Thursday, then your recyclables will be collected on Friday. In the event of a holiday, or other Town office closure, general refuse and/or recyclables will be collected on the next regularly scheduled day.

If you should have any questions regarding the collection routes or the separation of recyclables from general refuse, please call Town Hall at 410-641-2770 or info@berlinmd.gov .

Last update: 080707